This question is for all of those iPod users out there.
My wife's iPod Nano petered out the other day. The screen went blank and when I tried to charge it on my computer it didn't do jack squat.
I tried changing out the charging cord, doing the old iPod reset and giving it a lucky rub -- nothing worked.
So I went on to Apple's website and filled out an application to get it serviced or replaced under the warranty. Since the unit is more than 180 days old, I had to pony up $30 for shipping and handling. (I hope you're enjoying the steak dinner I just bought you, Mr. Jobs.)
Anyway, Apple sent us a box that we're supposed to use to send the Nano back to them (we got it today), and after getting the box, I thought, what the heck, I'll plug it into the computer one more time. . . . After a few blinks (it appeared to be shutting itself off-and-on several times) it fired up and started charging again like normal.
Arghh!! I just payed Apple $30 now the thing is working! I'm thinking about sending it in anyway, and writing out a letter to them, detailing the story.
Any advice? Anyone have any success -- or failure -- dealing with Apple?
- G.K. Chesterton
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Seriously, I empathize with you. I owned a Mac Classic for about six years, and tt was still rock steady when I got rid of it. Dells usually fall to pieces after 2-3 years max. The Mac clone I bought in 97 lasted about a year and a half before it went belly up. It seems like Apple has embraced more of a throwaway attitude toward its hardware with the ipod era.
I must put in that the Dell I'm typing on now has been with me five (5) years.
I have no stories. But the guy at Best Buy did tell me that charging off the computer will blow out the battery. He therefore sold me on a wall charger. But then, being ubercool, I know have a cool little boombox in which I can plug my iPod, enjoy the music through speakers, and charge it at the same time.
Of course, if I really were uberccol, I would type the word "now" instead of "know"
iPod batteries are notoriously bad. I've heard the same thing about the new iPhones.
Do you know you won't get the same iPod back if you go ahead and send it in? You will get a refurbished iPod. They do not work on *yours* and send it back. They simple send back the same model. Then you have to reload all the music.
My husband actually bought a battery-changing kit from CompUSA, I think. His (much nicer than mine...!) video iPod was acting up, so he ordered the kit online to avoid the Apple maze of money and confusion. It started working on its own, so the spare battery kit is in a drawer. I know it will be used eventually.
I've had an iPod mini for 2.5 years. When my battery went out, my husband took it to CompUSA, where they fixed it. Works fine.
I haven't heard the best things about Apple's customer service. Good luck.
But the guy at Best Buy did tell me that charging off the computer will blow out the battery.
Sounds hokey to me. :-)
I got an iPod back several years ago (when it had a row of buttons above the wheel. The battery petered out after about 2 years (not under warranty) so I had to pay $70 for a new one (of the same generation iPod) which has worked just fine since.
I'd make sure you have your music backed up and send it off anyway.
Here I am writing on my fabulous IBM Thinkpad, which I've had for over 3 years, and which has traveled with me internationaly. Fabulous laptop.
I've sent back an apple shuffle, and got a new one in return. I think I shorted the battery one day when I ran with it in the rain.
They will probably replace the battery just to be safe and make the customer happy, or give you a new one, all in all you've already spent the $30, right, and Apple is usually very good about taking care of the customer.
Well, there's always the best option of all: don't buy stuff that has no eternal value, instead using the money to help people in need (maybe even people in your own church).
Just sayin'...
don't buy stuff that has no eternal value
Does that mean quit buying clothing? ;-)
Well, there's always the best option of all: don't buy stuff that has no eternal value
Well, that might be the best option for you, and I don't begrudge that to you if that's your choice. But I'm not an ascetic myself, and I don't think there's a universal call for disciples of Jesus to be ascetics either. So, for me, it's not the "best" choice.
And since this weekend we celebrated my eight-year-old's birthday, I don't think it would have been the best choice for him if I had denied him the sets of 100 markers and coloring pencils he'd been requesting for two months now. ;-)
Dan making that statement to Bird, who has gone through more and gone without more than most people I know, is kinda funny.
Well, there's always the best option of all: don't buy stuff that has no eternal value, instead using the money to help people in need (maybe even people in your own church).
If it weren't for the stuff that has no eternal value and is obsolete in 2 years, I wouldn't have any money to give away.
"Well, there's always the best option of all: don't buy stuff that has no eternal value, instead using the money to help people in need (maybe even people in your own church).
Just sayin'..."
Shirley you can't be serious.
Can't we just trust that each of us are being obedient to God's call and will in our lives?
Maybe he was kidding? I hope so. If not I'll take whatever computer he has that he writes his blogs on.
To be fair to DLE - I think that the larger point that we should use discernment with how we use our money is a good one (not that anyone here disagrees with that, of course).
The more specific issue as to whether an iPod is a good target of our spending is something that each Christian must answer for themselves. iPods can be extremely edifying. My mother in law listens to scripture and sermons on hers (she's a missionary in the Ukraine). It's an invention that we would have keeled over in amazement over just 10 or 15 years ago.
Music is a good thing (although it can certainly be a bad thing too) - like everything else, this calls for discernment.
Just like blogging :-)
You think Steve Jobs stoops down to eat $30 steak dinners?