"Membership in the family of God is neither inconsequential or something to be casually ignored. The church is God's agenda for the world. Jesus said, "I will build my church, and all the powers of hell will not conquer it." The church is indestructable and will exist for eternity. It will outlive this universe, and so will your role in it."

- Rick Warren
My Impression Of Macs

Since my mother-in-law is not on the geeky side, I recommended that her next laptop be a Macbook. All she needed was a computer to get on the Internet and keep track of her spreadsheets, so I figured a Macbook would be great. It came in a few weeks ago and I helped her turn it on and set it up. I've been impressed with Apple's reputation for a quality product that's easy to use (e.g. the iPod), and her Macbook is definitely a beauty to behold. But ...

... I'll say this once very clearly: I detest Macs.

Back in college (circa 1998) I used to love them. I thought they were the greatest things in the world, but now I can't stand those little devils. The reason is they're impossible to figure out. I downloaded two programs for her (OpenOffice and Firefox), and, for the life of me, I could not figure out how to install them, so after a few minutes, I stopped trying. (And I'm not computer illiterate; I'm relatively computer-savvy, actually.) Contrast that with me and my wife's new Windows 7 laptop where installing programs is a breeze ("Click Next to install," etc.).

Plus there are a few other factors that annoy me about Macs: 1. Safari is a pain. 2. No right click option. 3. Everything is opposite where it is on a Windows machine (for example, the minimize button). 4. A lot of programs (i.e. my version of Chessmaster) do not come in Mac versions.

Steve, I love your iPods, but I'll pass on your overpriced PC's. I paid, literally, half the price for a snappy Windows lapper that will last me 3 to 5 years, which is the same life expectancy I would want from a Mac.

P.S. I'd still recommend a Mac for my mother-in-law, if only for virus protection.

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Comments on "My Impression Of Macs":
1. Gary Dobbins - 05/16/2011 6:12 pm CDT

Viruses, per se, are not the threat they used to be on any system. Anything that's got current antivirus installed will generally be able to resist them. That Macs are more immune is more legend/legacy than current reality. This is because the threats now are of the "trojan horse" variety - they work by getting you to let them run.

Therefor today, anything with an unprotected browser is at relatively the same risk - for example, of having banking information or access stolen.

Safe(r) browser combinations include Firefox with the NoScript extension (then being judicious which sites you trust with NoScript), and Google Chrome with the NotScript extension (and similar judiciousness).
And there is no substitute for knowing to never click the link to the "!!!free cute-puppies screensaver installer".

2. Jared - 05/16/2011 6:37 pm CDT

We switched to Macs 3 years ago after years of PC. I will never switch back.

I've had the exact opposite experience from you, Bird.

Plus, everything on a PC is opposite where it is on a Mac. :-)

3. Milly - 05/16/2011 7:06 pm CDT

I'm not a huge fan. I've run into issues with Mac users and the equipment at church not working together and some of the programs don't like eachother.

4. Christy Leake - 05/16/2011 7:52 pm CDT

to right click, place two fingers on the track pad and click.

5. Bird - 05/16/2011 7:55 pm CDT

Plus, everything on a PC is opposite where it is on a Mac. :-)

That made me laugh.

And then I realized the deep deception you're under, and then I cried.

:gbird:

6. Bobbi - 05/16/2011 8:08 pm CDT

I have a love hate relationship with my Mac. After using PC's for years it is hard to give up being able to delete and having to drag stuff into the trash. Mac's are just as exasperating as PC's. I have to ask for technical help just as often as I did on PC's. I'll be glad when computers run like our automatic drive cars. You don't have to understand it-- just put it into the right gear!

7. Raindream - 05/16/2011 8:58 pm CDT

So, no instructions on dragging the program into the Applications folder or double-clicking on the downloaded file? I've been using Macs for a couple years, and I've stumbled a few times, but I've gotten through them.

8. salguod - 05/16/2011 9:43 pm CDT

I'm generally put off by the overall smugness of Apple and Apple-fanboys. That and the high price of entry has been enough to keep me away from Macs since my college days.

Also, my experience with computer stuff that's supposed to be great 'cause it 'just works' is that it works great if you generally work like the rest of the population. If you tend to cut across the grain, you're gonna be in for a long fight. It's gonna assume that you want to do X, and if you try to do Y, you're going to have to drag it kicking and screaming down that path.

I tend to be that guy. It drives me nuts because I want to like the easy to use stuff, but it usually just doesn't work for me.

9. Zach - 05/16/2011 11:20 pm CDT

It's true they don't come with right click set up automatically, but you can set it up in the System Preferences.

10. Bill - 05/17/2011 6:33 am CDT

I think Macs are great. They just work. :-)

But I use all kinds of PCs. My work PC is (still) Windows XP. My laptop is Windows 7, but it dual boots OpenSUSE Linux (and that's where I spend all my time). And we have an iMac.

This is our second iMac - the first one we got in Dec, 2004. We finally gave it to a friend last year and it's still running strong (last we heard).

The only thing I don't like about the iMac is the little, tiny keyboard that comes with it.

Now, to the myth that PCs are just as virus-protected as Macs. Bah. A PC has to have virus protection. Macs are based on UNIX (a far more secure OS) and I've never run virus protection on my Mac (I don't even really know if I'm supposed to). Maybe it's just built in. I don't run virus protection on my Linux laptop either.

I had to *know* to put protection on my Windows boxes (and I refuse to pay for it - I use AVG or Avira, which are both great).

So, in contrast to the Mac, I spent nearly a week locked in mortal combat recently with a slate of EVIL viruses and infections on my future son in law's PC (Windows Vista). His virus software had expired and he didn't realize.

Man, that laptop was full of malware. A lot of it was posing as virus protection software, wanting him to click on it to steal his credit card (he was smart enough not to).

Again - nearly a week. And I have a computer science degree and am pretty savvy. I had to pull out all the stops, utilizing the minutae of combat you find on sites such as hijackthis.com to figure out how to wrest control of the laptop back from the malware. I finally won.

For that reason alone, PCs are awful. I can't tell you how many people i've known who's computers get completely hosed by malware who just put up with it. Meanwhile, the Mac we have (and my son's macbook, which he's been running for three years) just run great.

The myth is that all the viruses are directed at Windows because it has market share. That was sort of believable a few years ago. Not anymore - Macs are everywhere and they are still safe. The truth is that Bill Gate's OS leaks like a sieve. :-)

(and, again, I use all OSs. I like Windows fine if it's protected. It just torques me off that it doesn't come protected, unless you buy the bloatware virus protection (Norton, etc) that comes installed but wants more of your money).

Oh, another thing that's awful about PCs - the registry. Don't get me started :-)

Bird - you do have a point that for an experienced PC user Macs can be frustrating. Sometimes Macs try to make ti too simple. I've had some frustrating moments, but most of that is due to my legacy as a PC user. Install by dragging into the applications folder? What? Too easy :-)

11. Bird - 05/17/2011 6:48 am CDT

I think Macs are great. They just work. :-)

No they don't. :gwah:

I had to *know* to put protection on my Windows boxes (and I refuse to pay for it - I use AVG or Avira, which are both great).

Same for us, and in all the years we've been using a Windows PC, I can't recall ever suffering from a virus. The reason I directed my mo-in-law toward a Mac was she doesn't know beans about updating virus software and, consequently, her last Windows XP lapper got infected like a mutha'. We hired a geek to try and resurrect it, but no such luck. In the end I said, "Buy a new laptop, and unfortunately you're going to have to pony up twice as much money for a Mac." Well not exactly in those words. :-)

The myth is that all the viruses are directed at Windows because it has market share. That was sort of believable a few years ago. Not anymore - Macs are everywhere and they are still safe. The truth is that Bill Gate's OS leaks like a sieve. :-)

Macs have, what, 15 percent market share? It makes sense to me that based on mere numbers, the hackers would concentrate most of their nefarious efforts on our poor Windows boxes. :-(

Right now I'm typing on our five-year-old Windows XP laptop. It's still quick on its feet and I've been very happy with it the past five years. I think, in another year, I'll toy around with converting this machine to an Ubuntu machine, just for the fun of it. But we'll see ... ;-)

12. Bill - 05/17/2011 8:27 am CDT

"The reason I directed my mo-in-law toward a Mac was she doesn't know beans about updating virus software and, consequently, her last Windows XP lapper got infected like a mutha'. We hired a geek to try and resurrect it, but no such luck. In the end I said, "Buy a new laptop, and unfortunately you're going to have to pony up twice as much money for a Mac." Well not exactly in those words. :-)"

Bird, doesn't this just make my point for me? :-) You had to actually replace a perfectly good laptop because the OS is a malware-magnet. And you're OK with that?

Also, why didn't you just run the recovery to get it back to factory settings, and then put good virus software on it, and reload? Why did you let the virus win? Nevah!!!! Never give in! You need to reach into that virus's chest and pull it's still-beating heart out so you can show it how black it is before it dies!!!

:gwah:

That's my philosophy, at least.

"Macs have, what, 15 percent market share? It makes sense to me that based on mere numbers, the hackers would concentrate most of their nefarious efforts on our poor Windows boxes. :-("

Hackers concentrate on Windows because (and Windows-philes never believe me on this, but I'll try again) it's very easy to hack.

Look, most hackers are both evil AND stupid, pimply-faced dateless gothic nerds who have nothing better to do than make your mother in law's life miserable. It takes a lot of skill, true skill, to hack a UNIX-based OS. To hack windows, not so much. I'm not saying market share doesn't have anything to do with it. But the "sweet spot" for hackers is a windows box one year after purchase when Norton has expired and the user either doesn't realize it or doesn't want to drop another fifty bucks (or whatever it is) to re-up.

Ugh. That hasn't happened in my experience with any of the Macs or Linux machines I've been around. I'm not saying it's impossible to hack a Mac, just saying it's not easy. Because the OS is a lot more bullet-proof.

13. Andrew - 05/17/2011 12:55 pm CDT

For what it's worth, my mac experience has been nothing short of great. It took me three minutes to figure it out. :-)

14. Bird - 05/17/2011 1:00 pm CDT

I'm not saying that Microsoft machines don't have their blatant weaknesses. All I'm saying is I detest Macs. :-)

- They cost twice as much as a Windows machine.
- Their software is limited.
- They're confusing to use.

Since I know how to update anti-virus software, I have no problem with Windows PC's. In fact, I think they're great. But if you're someone who doesn't know jack about that, then I think a Mac is a good investment (to avoid the headaches of getting an infected machine). So they're a necessary evil for some people.

:gbird:

15. Bird - 05/17/2011 1:02 pm CDT

For what it's worth, my mac experience has been nothing short of great. It took me three minutes to figure it out. :-)

But you're a genius. So you're proving my point. Macs are not accessible to the proletariat.

16. Jared - 05/17/2011 5:37 pm CDT

I am most certainly *not* a genius, especially not so in the area of tech. And PC's still frustrate me. Where is this? Where is that? How do I make *this* do *that*?

There was a little learning curve in figuring out where common things were on the Mac, but my favorite thing is that I don't have to be smart to use it. As Bill said, "It just works." I need that. Downloading files has never been difficult. Double click and *bam*.

Becky has gotten frustrated going from iPhoto uploads/maintenance to her sister's Dell laptop photo program. There are 3 times as many hoops to upload and access photos on the PC as on her MacBook. Difficult to organize them, find them, etc.

Our experience as computer *un*savvy people is that Macs help us use computers in intuitive ways. In 3 years, I have not had a single "want to throw my computer through a window" experience as was a weekly experience when we owned PCs. And when I go to use my parents' or in-laws' 'puters, I get frustrated quickly by how slow and cumbersome and convoluted they are to use. Sounds like there's gears shifting inside.

17. Bird - 05/17/2011 9:35 pm CDT

In 3 years, I have not had a single "want to throw my computer through a window" experience as was a weekly experience when we owned PCs.

Therefore I'm glad you're happy with Macs. For me, I've been using Windows systems since 1999 (when we bought our first home computer), and I've never been frustrated with any of our systems.

But boy am I frustrated with my mother-in-law's Mac.

:gwah:

18. Andrew - 05/17/2011 11:24 pm CDT

You should let me take care of it :-).

19. jez - 05/18/2011 5:44 am CDT

Hi, here's an awesome columnist from the UK who's written about apple -- he's the kind of person who thinks all the thoughts that I do but the difference is he writes them down amusingly and eloquently. He can be a bit sweary, but since this is from his newspaper column so it's probably clean (don't have time to reread it).

http://www.guardian.co.uk/commentisfree/2011/feb/28/charlie-brooker-pfroblem-with-macs

The nub of the matter:
"[everything's fine.] Until, that is, you try to do something Apple doesn't want you to do. At which point you realise your shiny chum isn't on your side. It doesn't even understand sides. Only Apple: always Apple."

20. Gary Dobbins - 05/18/2011 5:54 am CDT

How, O how, does one un-choose "email me whenever someone comments on this thread"?

21. Bill - 05/18/2011 7:37 am CDT

Gary,

That's a great question! I'm the guy to blame for that feature, and I have it in the plans to create an unsubscribe button.

In the meantime, if it's really getting to you, let me know and I'll manually unsubscribe you (probably won't be until this evening, though)

22. Bill - 05/18/2011 7:42 am CDT

Jez (and Bird too)

One thing I want to clarify: I like Mac's fine, and think they are a lot better than WinD'ohs machines.

That being said, I think that both Apple and Google are, fundamentally, evil. :-) - Just kidding, sort of, but I think that both would gladly become "benevolent" world dictators if they could.

The scary thing, especially about Google, is they probably could. They know everything about everything. They have the goods on everybody. That knowledge is worth a lot and could be converted into power.

And I'm not a conspiracy theorist.

Microsoft is also evil, but in a more benign way, as they aren't competent enough to truly become an Evil Overlord.

(and, yes, Apple does like you to do things its way. Your best bet is to go with open source Linux)

23. Gary Dobbins - 05/18/2011 8:08 am CDT

It's enough to know you're working on that feature, so I'll stay subscribed for now. I was waiting to hear when Linux would find its way into the thread.
Thanks!

24. Quaid - 05/18/2011 2:05 pm CDT

Bird - As if you had special ordered this:

Check out this blog post today on ZDNet about Apple's increasing Malware problem.

Malware: It's not just for PCs anymore.

25. Bill - 05/18/2011 5:38 pm CDT

Ah, Mac Defender.

Man, I hate this type of malware. It poses as a computer protection. One of the entities I had to wrestle to the ground and strangle on my son in law's machine was "Vista Total Protection". Same kind of thing - keeps telling you you're "infected" and "click here" - in the worst cases it gets credit card info from the gullible. EVIL!

They are pretty good, also, at preventing the installation of any kind of eradicator once they've gained control. I had to get down to nearly the bare metal to get rid of the aforementioned Vista Total Protection.

Lesson: don't click on ANYTHING that you're not sure about.

And, to your larger point - yes, it's not just for PCs, but it's mostly for PCs :-)

26. G. Frederick - 05/18/2011 5:46 pm CDT

The real danger is that Mac fanboys and all the grandmas and mothers-in-law who have Macs and believe the nonsense (and yes it is nonsense as there was a totally non-partisan lab experiment a couple years ago with 3 naked machines set up for hackers to try to gain root access (one was a linux box, one a mac, and one a vista pc) the hackers gained access to the mac in less than a minute and it took less than 10 minutes for the other two but much longer than the mac nonetheless)(I don't have the link to the article that verified this but it was a computer mag/website that was not a shill for MS or Apple) that Apple machines/os is inherently secure will be wiped out by a hacker/virus/trojan in the not too distant future and they will be totally unprepared. (how is that for a massively runon sentence?) I tell this to all the mac-heads I know and they just poopoo it and they will be the ones to be crying when it happens and it will. iPhone viruses were the first out there (yes because of market share) but now they are attacking Android phones. (windows phones had viruses that were simply ported over from the desktop os mess and have only continued unabated) (but windows phones are almost dead anyway). That is my story (I have been in the IT industry for 31 years) and I am sticking to it.

27. Bill - 05/18/2011 7:15 pm CDT

G. Federick

I guess time will tell. I do want to say, for the record, that I'm not part of the Mac cult. I use all three (Mac, Windows, Linux). I've been doing IT for decades as well and feel like my assessment is fact-based. It's certainly experience-based - regardless of what that mag's article said, I haven't seen the devastation on Macs that I've seen on PCs.

I would be interested in the details. For what it's worth, a single test with three machines does not a definitive truth make. If Macs are that easy to hack, I think we'd see a lot more.

Maybe it will happen as they continue to take market share. One area that I don't think the Windows world is ready for: people are moving from desktops to laptops, and now moving to pads. In that battle, Apple will win, hands down, with Droid in second. So Market share is there on iPads (I know a ton of people who have them) so I would expect to see iPads being whacked pretty frequently. Is that happening?


28. Gary Dobbins - 05/18/2011 7:29 pm CDT

re my post above: It's the browser. Windows fell victim in the 2000's mostly due to IE, not the OS itself.
IE *loves* to run ActiveX, so every hacker with a clue wrote hostile AX objects and loaded up pages with them.
When Windows ran the browser with full privs, AX could own the platform. Game over.

29. Bill - 05/18/2011 10:25 pm CDT

Yes, IE is awful.

Speaking of which, just as Mac has cult members, so does Windows. I remember having a conversation with a guy at work years ago about Firefox versus IE. This was IE6, which is absolutely awful.

Him: so what's so great about Firefox?

Me: Well, to start with, tabbed browsing. Plus it multitasks really well, seems to render faster than IE, etc.

Him: IE is clearly a superior browser.

Me: How so? In what way?

Him: It just is.

. . . . a few moments of silence . . .

Me: OooooKay. Um, let's just look at one feature. Firefox has tabbed browsing, which is really convenient. IE does not. That alone makes Firefox better.

Him: IE is clearly the superior browser.

- - - - - - -

There was no convincing this guy. :-)

30. jez - 05/19/2011 4:49 am CDT

Linux is the only serious proposition if you want a machine that's consistently "on your side." It has its problems, but at least the solutions look like you're passing reasonable instructions to a machine, not like you're trying to calm a psychologically disturbed horse (that's the metaphor that always haunts me whenever I have to troubleshoot windows).

31. Bill - 05/19/2011 6:16 am CDT

Jez

Amen.

32. Jared - 05/19/2011 6:30 am CDT

The nerd cloud is thick in here.

33. G. Frederick - 05/19/2011 5:52 pm CDT

Bill, I wish I had saved the article, only details I remember are the ones I already listed, except that it wasn't really a single test it was done repeatedly and timed using lab type benchmarking rules and reloaded clean machines for each test. The averages were what I originally posted not a single test. I was impressed by the details of the controlled setting as well as the consistent results. I also remember that the dude who was writing the article was an Apple fanboy and he was both surprised and totally disappointed with the results and simply could not believe they were real, even though he was present for the benchmarking and knew the hackers to be some of the best and brightest who were employed in security firms. I have encountered people like you wrote about who were praising some windows "features" despite the obvious and irrefutable opposing evidence...some people simply don't get it. I am strictly a hardware guy and absolutely hate (though I make money doing it) dealing with malware infestations. I tell customers I would much rather deal with hardware issues and make less money then making a killing cleaning machines of malware (that's the truth). The price premium that Apple puts on their machines is ridiculous especially now that the hardware inside is essentially identical and you can compare apples to apples(or wintel oranges) (pun intended). Just had my son (who was in the market for a new laptop) ask me for my suggestion (he was getting unsolicited opinions from macheads). He sent me a link to a Mac he was considering and I sent him a link to a wintel machine whose value was much greater. I also told him that if he had necessary software that was either maccentric or better on the mac then he should go that route (he is a musician), but he uses mostly audacity which is just fine on windows. He has used macs and had no preference so he went for the one with the better value not the mac. As for the pads, I would expect the same as you, that iPad would be getting hit hard soon, but as far as I know, there haven't been any targeting that platform. One thing that does help (which is also one of the things that I hate most about Apple) is the lockdown on apps that can be run on iPads. Control, baby, control.

34. David - 05/19/2011 8:31 pm CDT

Quaid beat me to the punch about the Mac Defender article, but here are two follow ups as well.
http://www.pcworld.com/article/228183/mac_malware_brouhaha_are_apple_users_no_longer_safe.html#tk.nl_spx_h_crawl

http://www.zdnet.com/blog/bott/apple-to-support-reps-do-not-attempt-to-remove-malware/3362?tag=nl.e539

Which bring up some questionable methods for Apple. While I personally use Windows computers, for those of you that use Macs don't drink the Kool-Aid. You aren't safe either. The only way to be safe is to be totally disconnected to the internet. Oh, and that includes you too linux fans. The only reasons linux is "more safe" is because one, it has the same Unix core that is fundamentaly safer as an OS, but two, and more importantly, it users are predominantly an educated bunch of computer users who don't get themselves into trouble in the first place.

PS And don't even get me started on the best browser... (not Firefox, Safari, Opera, or IE.)

35. Bill - 05/19/2011 10:07 pm CDT

David

The only reasons linux is "more safe" is because one, it has the same Unix core that is fundamentaly safer as an OS

That was really ever the only point I was trying to make. Unix is fundamentally safer than Windows. Not completely safe and not 1,000 times better. But definitely better.

As G.F. also wrote:

windows phones had viruses that were simply ported over from the desktop os mess and have only continued unabated

"os mess" - couldn't have put it better myself.

I think the push-back I've gotten has been partly backlash against irritating Mac-zombies, which I swear I'm not but probably came across as.

David

but two, and more importantly, it users are predominantly an educated bunch of computer users who don't get themselves into trouble in the first place.

I think you're on to something.

36. Bill - 05/19/2011 10:09 pm CDT

PS And don't even get me started on the best browser... (not Firefox, Safari, Opera, or IE.)

David,

I'd like to know what you think here - fill me in!

37. David - 05/19/2011 10:40 pm CDT

I'm a big fan of Maxthon. I love how they handle tabbed browsing. (You can double-click to open and close tabs, no clicking on the X. And even better, you can drag a link and it will open automatically in a new tab. No right click, drag down to "open in new tab" option.)

They have favorites, and folders of favorites called groups. I use groups a lot when I want to open a set of tabs.

It has user accounts and online storage of all favorites.

I know there are plugins that do all of this for Firefox, but all of this is native for Maxthon. I'm using Maxthon 2 right now. They have a Maxthon 3 out that I haven't checked into yet, but it's supposed to be pretty fast. It also doesn't have to be installed. You can just copy/paste the entire folder and click on the .exe and it works. I keep a copy on my flashdrive and another copy on my network drive at work. (Where I don't have install privledges.) I don't know if it has a Mac version or not.

38. jez - 05/20/2011 4:49 am CDT

Looks like maxthon's mostly a repackaged chrome.

"The only way to be safe is to be totally disconnected to the internet."
That's why my music computer is never connected, I also don't install anything else on it (no office, for example).

"it users are predominantly an educated bunch of computer users who don't get themselves into trouble in the first place."
Maybe a little, but while I do occasionally allow need to clean malware off a windows machine that I've allowed to become infected, I haven't on any of my linux machines. I realise I'm only one data point.

As has been said before, these days the important exploits are internet-based and don't care about what operating system you're running. If I were a hacker, I'd rather take control of your credit card than your laptop.

39. Ugo - 05/20/2011 8:40 am CDT

I agree totally with this post.
Just tell my brother.

40. salguod - 05/20/2011 9:10 am CDT

I once was a big fan of the IE based Maxthon, but I haven't used it in a few years. I grew frustrated with the lack of Google toolbar support and the general quirky nature of the community that supported it.

Maxthon 2 is pretty old at this point, isn't it? Does it still work over top if newer versions of IE?

41. David - 05/21/2011 12:59 am CDT

Maxthon 2 has been around for a while, but that's why 3 is out. Maxthon 1 was just an overlay for IE that included tabbed browsing and some other features. 2 is its own bird as is 3. 3 actually has two different engines driving it to supposedly make it faster. (Faster browsers are a BIG over-hype in my opinion. I'm usually waiting for my site to load for many reasons that do not include the browser engine.)

42. G. Frederick - 06/02/2011 1:40 pm CDT

I just read an article by John Dvorak about this very subject and here is a snippet:
"PC users will be laughing out loud as this continues because this is just the beginning. The types of people who rejoice in this sort of vandalism just love it when targeted companies attempt counter-measures. It perks them up. While the PC users have literally endured decades of this sort of game playing, Mac users have rarely seen any of it. They have no idea what they are in for.

This also makes you ask yourself exactly how well protected smartphones are against attacks like this? You can be sure that the iPhone and iPad are going to be next on the hit list.

It's my opinion that these new malware attacks are the result of two things. One is the recent success and stock price of Apple which garners a lot of attention. But more importantly, the other reason is the never-ending bravado of the company and the users of its machines. Let's face it; Apple users out-and-out brag about how their machines are safer and less prone to this sort of attack. The word "gloat" comes to mind.

That said, many in the PC world have warned Apple that its OS is not any more secure than a Windows OS. And because there is no security infrastructure with scads of anti-malware systems available, the systems are actually more vulnerable.

I'm actually surprised this sort of attack hasn't happened sooner. The malware affects the price of the stock, sales of the machines, reputation, etc, which are just the sort of thing people like to attack nowadays.

So we'll see how this situation plays out, but one thing is for certain: the happy-go-lucky Mac owners will end up grumbling about it the same way PC users have done over the years. And this "What? Me worry?" attitude and smug smile will forever disappear. That's the good news, as far as I'm concerned. The bad news is the refuge is gone forever. You can be sure Linux isn't any safer either." Don't know your opinion of Dvorak or the fact that it was written for a pc-centric magazine but here is the link:

43. G. Frederick - 06/02/2011 1:44 pm CDT

Well there was supposed to be a link in my last comment but it doesn't show. I will try again:
http://www.pcmag.com/article2/0,2817,2385898,00.asp

44. G. Frederick - 06/08/2011 1:57 pm CDT

Sorry, that I am still ragging on about this, but I have had so many gentlemen's arguments about this issue with MacHeads and one thing just really bugs the crap out of me: no matter what, MacHeads will not admit to problems with Macs. However, I just read my electronic version of PC Magazine and they just had their annual Reliability and Satisfaction survey and here is a snippet of the article:
"Once again, Apple’s ratings are in their own league despite the fact that 15 percent of the Apple notebooks in PC Magazine’s annual survey needed repairs within the last 12 months. That’s significantly worse than the industry average, and it’s a higher rate of repair than everyone but Alienware (21 percent), Dell (19 percent), and Gateway (16 percent). Nine brands had better repair rates; three were even down into the single digits: Samsung (5 percent), Asus (9 percent), and Acer (9 percent).
Not surprisingly, respondents who needed repairs within the last year are not as happy as those who didn’t. What is impressive, though, is that respondents don’t hold the reliability issues against Apple the way they do against other brands. The difference in average overall rating between Apple users who didn’t need repairs and those who did was only 0.4 (9.2 versus 8.8). The difference in reliability rating is only 0.9 (9.4 versus 8.5). By contrast, no other company had an overall repair rating difference of less than 1.1 and a reliability rating of 1.6. (This comparison is only among brands that had at least 50 units needing repairs.)…
Apple has a way of rewriting old maxims. For instance, “If it ain’t broke, don’t fix it” becomes, “If it’s broke, we really, really like our MacBooks”."
That attitude is what really sticks in my craw. Sorry again.

45. Bill - 06/08/2011 8:47 pm CDT

G.,

I understand. Trust me, Apple needs to have some resistance! I am holding off from becoming an iPhone or iPad clone, and I think Apple's commercials are creepy.

On the other hand, and please hear me on this. I have a lot of experience with PCs, Macs, and Linux, and have invested in all three types of machines. I have, without exception, found the Mac to be the more reliable and certainly the least prone to malware. And I have lots of anecdotal agreement on that from people I know who are not necessarily in the Church of Mac but who have enjoyed their experience (my college-age son, for instance, plus a number of other friends).

I keep hearing PC people say "Just you wait, Mac's time is coming, and it is totally unprotected and will be swarmed with viruses, any day now". I'm still waiting :-) - I will believe it when I see it, and if that does happen and it's due to Apple's hubris or negligence, I'll be right there with you.

But it hasn't happened yet. In the past, the excuse was always Market share. But Apple just passed up Microsoft in value, and a vast majority of the people I know are turning into Mac heads, at least as far as the iPhone and iPad are concerned, and this is a landscape ripe for malware. Yet it hasn't happened yet.

I know there have been tests that "proved" otherwise. I'm just waiting to see when it will happen for real. I have a theory that, for the most part, malware coders are stupid and evil :-) - I think they differ in skillsets from the security experts who hacked the Mac in the study you referenced. But I don't know. All I do know is that I've never known a Mac owner who got slammed with a virus. The number of PC owners I know who have been slammed is legion. A lot of them don't even know they have malware. They just think their machine has "gotten slow".

I had a Mac for 6 years that ran as good the day I gave it away as it did the day I bought it. They are good, solid machines. Also, you pay for that. And you have to put up with Apple's proprietary ways.

Anyway. It's a fun conversation. I know what you mean, and I know people who are Mac-bigots no matter what. But most people I know who love Apple products have a pretty good reason - the products are really, really good.

46. Bill - 06/08/2011 8:50 pm CDT

Oh, also - just so I'm not misunderstood. I'm not saying that Macs aren't vulnerable to malware, or that it never happens. Of course it does. But it's just harder to hack a Mac and the stupid, evil gollums of the Malware world are too enamored with their favorite target: leaky, insecure Windoze. Because the Unix kernel is, inherently, more secure that Windows OS.

47. Gary Dobbins - 06/09/2011 5:27 am CDT

I would like to add this caution: You appear to still be defining malware in the way it's been known for the past 20 years - some kind of visible agent that causes observable unwanted behaviour.
The stuff about which we should all be concerned isn't created by script kiddies anymore. It's made by software professionals (or of that caliber) and is designed to be as stealthy as possible. It may do anything from harvest your personal information (if you are the target) to simply use your present connection to relay an attack against a network neighbor. It will infect not by exploiting vulnerabilities in your OS, but by exploiting the users' privilege, tricking them into running it. (classic Trojan Horse).
And, as you know from the Horse story, the fort was very strong and well defended (that's why they created the Horse).
So I doubt there'll ever be a day when someone sees a Mac, Linux, or Windows that's chock full of malware (excepting the legacy "Junk malware" we see collected by Windows machines).
Look at the recent fake-antivirus that ran rampant until MacOS had to adapt for it. It worked not because there was an exposed attack surface on the OS, it worked because the users were willing to run it.
That may have only been a proof-of-concept test.
It will happen again, but this time the malware will reposit itself stealthily, and enslave the machine to the control of others, and you won't be able to detect it (detect using nothing but the machine itself, that is. Like asking a mental patient if they're sane, its answer will be "yes, I remain free of malware").
So please, stop focusing on how attack resistant is this or that OS. The game has changed. Look to your own actions on the keyboard as the next attack vector, and you'll see why OS brand is so much less relevant than popular tech culture still gives it credit for being. Childhood's over, the attackers are organized, and very smart, and to presume them inept is a serious error.

48. Bill - 06/09/2011 8:41 am CDT

Thanks Gary. That's a good caution. Earlier in the thread I described having to spend a large number of hours de-lousing a Windows laptop, and the major offender was one of those user-invoked malwares ("Vista Defender 2011") which had pretty much taken over the machine. So I know what you're referring to. I think what you've said here is, for the most part, spot on.

I do have a few observations and quibbles to make, although I know we've already beat this to death :-)

So I doubt there'll ever be a day when someone sees a Mac, Linux, or Windows that's chock full of malware (excepting the legacy "Junk malware" we see collected by Windows machines).

The Junk malware is still, today, the biggest nuisance. It positively kills computers. As you've probably noticed if you've read this thread, that's a major peeve of mine, how an OS that's been around as long as Windows still is such a sponge for this stuff.

Look at the recent fake-antivirus that ran rampant until MacOS had to adapt for it. It worked not because there was an exposed attack surface on the OS, it worked because the users were willing to run it.

I did hear of that. I didn't experience it and don't know anyone who did, but I agree that part of the battle is helping people understand to never click on an unsolicited pop-up, etc. And the malware creeps are getting better at making the "alerts" that pop up appear to be part of the OS.

So please, stop focusing on how attack resistant is this or that OS.

Well, I can't :-) - I still hear people complaining about how slow their Windows machine has become (my sister, for instance, just last weekend - McAfee wasn't even able to protect the machine). I still do *not* hear that from Mac and Linux users.

The game has changed.

Perhaps. As I said earlier, I've been hearing that any day now Macs and Linux boxes are going to be overwhelmed.

Childhood's over, the attackers are organized, and very smart, and to presume them inept is a serious error.

They are still stupid and evil :-)

Just kidding. I know what you mean. However, I think over-estimating them is an error too. Really, really good programmers don't need to be criminals to make a lot of $$$. Plus, how good do you think you have to be as a software developer to, for instance, be on the Mac OS development team? You think any of those guys are having to supplement their income working for sleazy malware vendors? And how focused are they on protecting their (to this point, sterling) reputation as a secure OS? I think there are big guns in this battle, and most of them are being wielded by the good guys.

When will we see the great equalization between Windows, Macs and Linux? Here's what I'm going to do. I'm going to create a post today, and date it so that it won't appear until this time next year. At that time, we'll see what's changed. If Mac OS, iPads, iPhones, and most popular linuxes are overrun (as has been predicted by many here) to the extent that we've seen Windows overrun, I will be the first to pronounce I was wrong.

Finally - to reiterate, I have some quibbles, but I think the main point of your comment was a good one.

49. Gary Dobbins - 06/09/2011 8:49 am CDT

and those are entirely valid quibbles. I certainly don't have all the right answers to this, and as you point out, time will tell.
I would rebut the counterpoint about programmers and money, though. I don't think it's done by people who are programmers who have since decided to go rogue for profit.
Rather, I think it's people who are already organized criminals who then "employ" (replace that with a more nefarious word) skilled programmers to make them money. It's not hackers anymore - it's organized crime we're fighting, and they will not be slowed by McAfee et al.

50. salguod - 06/09/2011 2:01 pm CDT

G. Frederick - Too me, the fact that so many Mac users still love their macs and are highly satisfied even though reliability is below average is one of the reasons I do admire Apple. Look above, I'm no fan boy, but Apple understands that their brand is much bigger than any one stat, like reliability, and in fact is bigger than their products. It's everything from the buying experience to the store, the staff, the packaging, the set up, the instructions, the software, the UI, the materials used, the design, the look and feel and on and on.

People tend to form relationships with their products, emotional connections, and more so the more money and time they have invested in them. It's like a friendship. Every step along the way either makes the product, and by extension the company, a closer companion or a frustration. The attention Apple gives to every step shows that it knows this and knows that if the majority of those interactions are positive, the relation they develop will be strong enough to overcome mistakes in one or two areas.

So, when folks overlook reliability issues with their Mac, it's because the buying, setup, daily use, look and feel and more were so good that they see their Mac as a trusted friend who takes care of them, and just as they would with a real friend, they can overlook this failing.

So, by taking care at every step along the way, they're developing good will to cover them when they do mess up.

There are few brands that understand this as well as Apple. Honda is another.

51. Bill - 06/09/2011 2:05 pm CDT

Salguod,

I keep having to reiterate that I'm not a Mac-bigot :-)

But I take issue with the "below average reliability". I think Mac users love their Macs because they work.

I am also a Honda owner. I have a Honda Oddysey with 240,000 miles on it. And I'm not the best at regular maintenance.

I really like Honda because their products (in all my experience) are a lot more sturdy and trouble-free than a lot of other models.

My experience (maybe mine alone, I dunno) with Macs has been the same.

Full disclosure: Now that I think about it, I did have to replace a motherboard on my Mac once. And a transmission on my Honda. So maybe I AM a Mac/Honda-cultist :-) - but, remember, 6 years (Mac) with great performance, and 240,000 miles (Honda)

52. Bill - 06/09/2011 2:08 pm CDT

Salguod - my preceding comment doesn't take away from your point, however. Apple is fantastic at doing all the things you described. The best.

I still think their commercials are creepy (except for the old Mac vs PC ones, which were hilarious).

53. salguod - 06/09/2011 2:44 pm CDT

I was a Honda owner. Had a 1999 Odyssey. Bought it with 40K on it and the transmission went out the next day. Literally. It was replaced under the certified warranty, no issues.

Later, Honda issues a warranty extension on their transmissions from that era to 100K miles (almost everyone I know with V6 Odysseys, Accords or Acuras from that era has had transmission issues). At 125K miles, mine fails again. Dealer says $4,500 for a re-manufactured, or $2,500 for used. I call Honda USA and say 80K is too short on the replacement. Within 20 minutes, they call back and offer to replace it again if I pay $185 in shipping. Done.

I drove it to 203K and the transmission was on it's way out again, but I had been towing 3,000 lbs occasionally over the last 20K miles. But ... the rest of the van performed about 80%-90% as good as it did when I bought it at 40K. Still wore the original shocks and struts and most of the suspension components.

Bottom line - Honda stepped up and owned it on the trans issues and the rest of the ownership experience was so good, I'd buy another in a heartbeat. If they had a vehicle that'd tow over 5K lbs with the room of my Outlook, I'd have it now instead (Pilot is smaller and only tows 4,500 and you have to buy 4WD).

54. Gary Dobbins - 06/09/2011 3:08 pm CDT

As one who does my own mechanical work, on cars, and on computers, I thought the following observation may be useful:
Honda's are, IMO, built in the Japanese style of high-quality, solid engineering, and executed using precise machining. They come apart (for service) as easily as if they had been assembled last week. (Toyotas are, or at least used to be - it's been a while since I wrenched on one, very similar.)
However having been inside a MacBook recently, I can't say their apparent quality is more than skin deep. As a machine, it seems they put everything into the external appearance (e.g. machined screw heads) but not into the internal components (e.g. keyboard mechanics). So they look great, and maybe the usability is high, but as far as physical quality goes I had to surmise they intend to rely on their service policies to keep people happy, since the device did not appear to be very solidly built inside. Since I'd prefer to rely on the soundness of what I hold, rather than on someone else's support, I choose not to spend extra for Apple gear.
Honda, however seems to build cars that normally don't need the attention of a wrench, so I believe their cost differential is justified.
Just one person's mechanical observation, worth $0.02, your mileage may vary. ;-)

55. Bill - 06/09/2011 8:29 pm CDT

Salguod - your transmission story is similar to mine. We actually went through one before 100K, so it was replaced under warranty. 50K miles later the replacement went out! They didn't treat me as good as they treated you, but I got a much cheaper deal than a full replacement.

Also, the doors on our odyssey are awful :-)

But, man, that engine! It actually still runs really smooth.

Gary - regarding your experience, mine also was similar. Our iMac G5 quit working. Turns out it was exploding/leaking capacitors (!) on the motherboard. Mine was part of a manufacture run that had this problem (very soon after mine was manufactured, they switched to different capacitors). It lasted about four years before conking out.

The thing I was impressed with: the iMac came with good enough diagnostics that, even though it wouldn't really work, I could run the diags and it told me the exact error.

What I wasn't impressed with. Exploding/leaking capacitors? Are you kidding me? :-)

The other thing - I found a cheap source of replacement motherboards - I went through 2 before they sent me one that worked. And putting it in was pretty difficult. There was one very awkward connection that I was really sweating out because I was afraid I was going to break the soldered contact on the board. It was so awkwardly placed.

So I hear you. My newer Mac (my other one still works but someone else has it) I haven't ever opened :-)

56. salguod - 06/09/2011 10:29 pm CDT

The power doors were troublesome too. My '99 was the first year, so it was worse. There's a couple of things you can do to improve the door operation. Clean the contacts on the door and door jamb with very, very, very light pressure with fine sand paper is one. You just want to get the oxidation off, that's it. There's a reset procedure where you hold the door switch on the dash through a complete open cycle then again through close, or something. I think that's in the owner's manual. Lastly, I think you pull fuse #13 in the passenger side fuse box under the dash to reset things, don't remember for sure. One of those usually set my doors right when they started acting flaky.

Visit www.odyclub.com, lots of good people & info there.

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